Terms & Conditions

These Terms and Conditions govern the use of the online gaming services provided by Kyngs Casino (“Kyngs Casino”, “Kyngs”, “we”, “us”, or “our”) via the website kyngscasino.co (the “Website”) and any related platforms, applications, or services (collectively, the “Services”). By registering an account or using the Services, you (“you”, “your”, the “Player”) agree to be bound by these Terms and Conditions, our Privacy Policy, any game‑specific rules, bonus rules, and other policies we may publish from time to time (together, the “Agreement”).

If you do not agree with any part of this Agreement, you must not register, access, or use the Services.

1. General Provisions

1.1. Contracting.

These Terms and Conditions constitute a legally binding agreement between you and the company that owns and operates Kyngs Casino as identified in the “About/Contact” section of the Website.

1.2. Acceptance of.

By using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that some products and services may be subject to additional terms, which will form part of this Agreement.

1.3. Amendments to the.

We may, at our sole discretion, modify or update these Terms and Conditions from time to time. Any material changes will be made available on the Website and will take effect from the date of publication or as otherwise stated. It is your responsibility to review the Terms and Conditions periodically. Continued use of the Services following any changes constitutes your acceptance of the revised Terms and Conditions.

1.4.

These Terms and Conditions are drafted in English. If they are translated into another language, the English version will prevail in the event of any conflict or inconsistency.

1.5. Player.

You are responsible for ensuring that your use of the Services is lawful in the jurisdiction where you are located and/or resident. You must not access the Services if doing so is illegal under the laws applicable to you.

2. Eligibility and Player Restrictions

2.1. Minimum Age.

You may only open an account and use the Services if you are at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. By creating an account, you warrant that you meet this requirement. We reserve the right to request proof of age and to suspend or close your account if we are unable to verify your eligibility.

2.2. Jurisdictional.

Online gambling is heavily regulated in Australia and may be restricted or prohibited in some states and territories, particularly in relation to online casino gaming. You are solely responsible for ensuring that you are permitted to use the Services under the laws that apply to you. We may, at our discretion, restrict or block access to the Services from certain jurisdictions or to certain products to comply with local laws and regulations.

2.3. One Account Per.

You are permitted to maintain only one account with Kyngs Casino. Opening multiple accounts, including using different names, email addresses, or payment methods, is prohibited and may lead to account closure, cancellation of bonuses, and forfeiture of winnings.

2.4. Prohibited Use.

You may not use the Services:

If you are underage or otherwise ineligible under applicable laws.
On behalf of another person or for any commercial, professional, or betting‑syndicate purposes.
If you are self‑excluded or subject to any exclusion order under Australian law or any other applicable gambling regulations.
In any way that is fraudulent, collusive, or manipulative.

2.5. Politically Exposed Persons and.

We may conduct checks to ensure you are not a politically exposed person (PEP) or subject to any sanctions regimes. We reserve the right to refuse service, suspend, or close accounts where required for regulatory or risk reasons.

3. Account Registration and Verification

3.1. Registration.

To access real‑money games, you must register and open a player account (“Account”). During registration, you will be required to provide accurate and complete information including, but not limited to, your full name, date of birth, residential address, email address, telephone number, and preferred currency.

3.2. Accuracy of.

You warrant that all information provided to us is truthful, accurate, and up to date. You must promptly update your Account details if any information changes. Failure to do so may lead to limitations, suspension, or closure of your Account.

3.3. Know Your Customer (KYC).

To comply with anti‑money laundering and counter‑terrorism financing obligations and local gambling regulations, we may conduct identity verification and source‑of‑funds checks. This may require you to provide documents such as:

Government‑issued photo identification (e.g, passport or driver licence).
Proof of address (e.g, utility bill or bank statement).
Proof of ownership of payment methods (e.g, copy of card, bank statement).

We may restrict deposits, withdrawals, or access to certain Services until verification is satisfactorily completed.

3.4. Account.

You are responsible for maintaining the confidentiality of your login details, including username and password. You must:

Keep your credentials secret and not disclose them to any third party.
Notify us immediately if you suspect any unauthorised use of your Account.

We are not responsible for losses arising from unauthorised access due to your failure to safeguard your credentials.

3.5. Inactive.

If you do not log into your Account for a prolonged period, we may designate it as inactive. We may:

Charge a reasonable inactivity fee, where permitted by law; and/or.
Close the Account after prior notice.

Any treatment of balances in inactive accounts will comply with applicable laws, including any unclaimed money requirements.

4. Deposits, Withdrawals, and Payments

4.1.

You may fund your Account using the payment methods available on the Website. We reserve the right to change accepted payment methods at any time.

4.2. Ownership of Payment.

You may only deposit funds using payment methods held in your own name. Using third‑party payment details is strictly prohibited. We may request proof that you are the legitimate owner of any payment method used.

4.3. Processing of Deposits will usually be credited to your Account promptly but may be delayed due to payment provider processing times, technical issues, or additional checks. We are not liable for delays caused by third‑party payment providers or financial institutions.

4.4.

You may request withdrawals subject to:

Successful completion of all required verification checks.
Compliance with minimum and maximum withdrawal limits.
Satisfaction of wagering requirements (where applicable) and any other conditions described in these Terms or specific promotions.

We reserve the right to pay withdrawals back through the same method(s) used for deposits where feasible and to split withdrawals across multiple payments if necessary.

4.5. Withdrawal.

We may review and delay or withhold withdrawals where:

We suspect a breach of these Terms, bonus abuse, fraud, or money laundering.
We are required to do so by law, a court order, or a regulatory authority.

We may also request additional documents or information before processing withdrawals.

4.6. Fees and.

We may charge reasonable fees for processing deposits and withdrawals, currency conversions, chargebacks, and other services where applicable. Any fees will be stated on the cashier page or otherwise communicated to you in advance.

4.7. Chargebacks and.

If you perform a chargeback or reverse a payment:

We may immediately suspend or close your Account.
We may recover any outstanding amounts owed to us, including costs and expenses, by offsetting them against your Account balance or through other lawful means.

5. Account Balances and Funds

5.1. Real‑Money and Bonus.

Your Account may contain:

Cash (real‑money) balance; and.
Bonus balance (subject to specific conditions).

Bonus funds are not withdrawable unless all applicable wagering and eligibility requirements are fulfilled.

5.2.

No interest is payable on funds held in your Account, regardless of the length of time the funds are held.

5.3.

You may choose your preferred currency from those we make available. Once set, changing your Account currency may be restricted or subject to our approval.

5.4. Mistaken.

If we credit your Account in error, whether due to a technical issue, misconfiguration, or human mistake, the amount will remain our property and will be deducted from your Account. If you have withdrawn funds that were wrongly credited, you must immediately return those funds upon request, and we may take lawful steps to recover them.

6. Use of the Services and Games

6.1. Fair Use.

You agree to use the Services solely for personal entertainment and not for any commercial or professional purposes. You must not:

Interfere with or disrupt the operation of the Services.
Use any automated tools, bots, or scripts.
Exploit bugs, errors, or loopholes in any game or software.

6.2. Game.

Each game may be governed by specific rules and payout tables available within the game interface. By participating in a game, you agree to be bound by those rules in addition to these Terms.

6.3. Random Number Generator (RNG).

Game outcomes for applicable products are determined by a certified Random Number Generator. The RNG ensures fair and random results, and you accept that the outcome of games is final and cannot be changed once determined.

6.4. Malfunctions and.

In the event of a system or game malfunction:

All bets and payouts affected may be voided.
Any impacted transactions may be reversed or adjusted.

We will seek to resolve technical issues promptly but provide the Services on an “as available” basis and do not guarantee uninterrupted access.

6.5. Errors in Prices or Odds.

If a game, payout, or other information is displayed incorrectly due to an error or malfunction, we reserve the right to void or correct any transactions based on that error.

7. Bonuses, Promotions, and Loyalty Programs

7.1. General Bonus.

From time to time, we may offer bonuses, free spins, tournaments, loyalty rewards, or other promotions. Participation is optional and subject to:

These Terms and Conditions; and.
Any promotion‑specific terms published on the Website or communicated to you.

In the event of conflict, promotion‑specific terms will prevail over the general bonus terms.

7.2. Wagering.

Bonuses and any winnings derived from bonus funds may be subject to wagering requirements. You will not be able to withdraw bonus funds or associated winnings until you have met these requirements. If you attempt to withdraw before meeting them, bonus funds and related winnings may be forfeited.

7.3. Bonus.

We reserve the right to restrict or remove bonuses and winnings and/or close Accounts where we suspect bonus abuse, including but not limited to:

Opening multiple accounts to claim the same offer multiple times.
Low‑risk or no‑risk betting strategies intended solely to unlock bonus funds.
Collusion with other players.

7.4. Modification or Withdrawal of.

We may modify or withdraw any bonus or promotion at any time, subject to respecting any vested rights under applicable law. Where possible, we will provide notice on the Website or through direct communication.

8. Responsible Gambling

8.1. Commitment to Responsible Play.

Kyngs Casino is committed to providing a safe and responsible gambling environment. Gambling should be an enjoyable form of entertainment and not a means of financial gain.

8.2. Player.

We may provide responsible gambling tools, which can include:

Deposit limits.
Loss limits.
Session or time limits.
Cooling‑off periods.
Self‑exclusion options.

You can use these tools via your Account settings or by contacting customer support.

8.3. Self‑Exclusion.

If you believe you may have a gambling problem, you are strongly encouraged to self‑exclude from the Services. Once a self‑exclusion is applied:

Your access to the Account may be restricted for the selected period.
We will use reasonable efforts to prevent you from opening new Accounts during the exclusion.

However, you acknowledge that we cannot be held liable if you manage to circumvent our systems and continue gambling.

8.4. External.

If you are in Australia and concerned about your gambling, you should seek independent support from recognised problem gambling support services and, if applicable, comply with any local exclusion schemes.

9. Australian Legal and Regulatory Compliance

9.1. General.

We operate in a manner intended to comply with applicable Australian laws and regulations to the extent they apply to our Services. Australian gambling laws include federal legislation and state/territory‑level statutes that regulate the provision and advertising of gambling services.

9.2. Interactive.

Australian law imposes strict regulations on interactive (online) gambling services offered to persons in Australia, including prohibitions on certain forms of online casino gaming and restrictions on in‑play betting and advertising during live sports. You acknowledge that:

Your use of the Services must comply with laws applicable to you.
We may restrict access to certain products or features for users located in Australia or particular states/territories where required.

9.3. Anti‑Money Laundering and Counter‑Terrorism.

We implement procedures designed to comply with applicable anti‑money laundering and counter‑terrorism financing laws, which may require us to:

Verify your identity before allowing full use of the Services.
Monitor transactions and patterns of play.
Report suspicious matters, threshold transactions, and other prescribed activities to competent authorities where required by law.

By using the Services, you consent to such monitoring and reporting.

9.4. Taxation and.

You are responsible for any personal tax liabilities arising from your gambling activities. We do not provide tax advice, and you should seek independent professional advice if necessary.

10. Prohibited Activities

10.1. Fraud, Collusion, and Unlawful.

You must not engage in any fraudulent, collusive, or unlawful behaviour in relation to the Services. Prohibited activities include:

Using stolen or unauthorised payment methods.
Chargeback fraud.
Colluding with other players or attempting to rig game outcomes.
Using software to gain unfair advantage.
Participating in any activity that breaches applicable laws or regulations.

10.2. Consequences of.

If we suspect or determine that you have engaged in prohibited activity, we may:

Freeze or suspend your Account.
Cancel bets, void winnings, and seize funds associated with such activity, where permitted by law.
Close your Account.
Report the matter to relevant authorities or regulators.

11. Intellectual Property

11.1.

All content and materials made available through the Services, including but not limited to software, games, graphics, logos, trademarks, audio and video content, and text, are owned by us, our licensors, or third‑party providers and are protected by intellectual property laws.

11.2. Limited.

We grant you a limited, non‑exclusive, non‑transferable, revocable licence to access and use the Services solely for personal entertainment on devices you own or control. You must not:

Copy, reproduce, modify, distribute, or create derivative works.
Reverse engineer, decompile, or disassemble any software except where explicitly permitted by applicable law.

12. Privacy and Data Protection

12.1. Collection and Use of Personal Data.

We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws. By using the Services, you consent to the collection, use, and disclosure of your personal data as described in our policies.

12.2. Security.

We implement reasonable technical and organisational measures to protect your personal information and Account data. However, no system can be guaranteed to be entirely secure. You acknowledge that you provide information and use the Services at your own risk within the bounds of applicable law.

13. Complaints and Dispute Resolution

13.1. Submitting a.

If you have a complaint about the Services, you should first contact our customer support team via email at [email protected]. Provide as much detail as possible, including your username, relevant transaction or game IDs, and a clear description of the issue.

13.2. Handling of.

We aim to:

Acknowledge receipt of your complaint within a reasonable time.
Investigate and respond as promptly as practicable.

We may request additional information from you in order to fully assess your complaint.

13.3.

If you are dissatisfied with the outcome of our internal complaint handling process, you may have the right to escalate your complaint to an external dispute resolution body or relevant regulator, depending on the nature of the complaint and the laws that apply.

14. Suspension and Closure of Accounts

14.1. Your Right to Close Your.

You may close your Account at any time by contacting customer support or, where available, using the Account closure tools in the Account area. Before closing your Account, you should withdraw any remaining balance, subject to verification and compliance checks.

14.2. Our Right to Suspend or.

We may suspend or close your Account, or restrict access to the Services, at our discretion where:

You breach or we reasonably suspect that you have breached these Terms.
We are required to do so by law, a regulator, or court order.
We suspect the Account is compromised, used for fraud, or associated with prohibited activities.
We decide to cease offering the Services in your jurisdiction.

Where appropriate and permitted, we will notify you of the reasons for suspension or closure.

14.3. Treatment of Funds on.

Upon closure of your Account:

Any remaining real‑money balance will be returned to you, subject to verification, outstanding obligations, and applicable rules (including unclaimed money laws).
Any bonus funds and associated winnings that have not met wagering requirements may be forfeited.

15. Limitation of Liability

15.1. No.

The Services are provided on an “as is” and “as available” basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non‑infringement.

15.2. Maximum.

To the fullest extent permitted by law, our total liability to you arising out of or in connection with your use of the Services, whether in contract, tort, or otherwise, shall not exceed the amount of deposits you have made with us in the six (6) months immediately preceding the event giving rise to the claim.

15.3. Exclusion of Certain.

To the extent permitted by law, we shall not be liable for:

Loss of profits, revenue, or business.
Loss of data or corruption of data.
Any indirect, consequential, or special damages.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

16. Indemnity

You agree to indemnify and hold harmless Kyngs Casino, its officers, directors, employees, affiliates, and suppliers from and against any and all claims, losses, damages, costs, and expenses (including legal fees) arising from:

Your breach of these Terms.
Your violation of any law or the rights of a third party.
Your use or misuse of the Services.

17. Force Majeure

We shall not be responsible or liable for any failure to perform or delay in performing any of our obligations under these Terms where such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, power outages, or failures of telecommunications networks.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be severed from the remainder of the Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

19. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part, to any affiliated entity or successor in connection with a merger, acquisition, corporate reorganisation, or sale of assets, provided that such assignment does not materially detriment your rights under the Agreement.

20. Governing Law and Jurisdiction

20.1. Governing Law.

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws specified in the “Governing Law” clause or section of the Website’s legal information. Where such information is not specified, the governing law will be that of the jurisdiction in which the operating company is established, subject to any overriding mandatory laws that apply to consumers.

20.2.

The courts of the jurisdiction identified in the governing law clause will have non‑exclusive jurisdiction over any disputes arising out of or relating to these Terms or your use of the Services, without prejudice to any consumer rights you may have to bring proceedings in your local courts.

21. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the Services, you can contact us at:

Email: [email protected].

We will make reasonable efforts to respond to all communications within a reasonable timeframe.

By creating an Account or continuing to use the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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